The ECM Journey: Not a Drive-Thru
At lunchtime the other day, starving (!) and happy that I had a good half-hour before diving into a presentation, I pulled out my lunch at my desk. My cubicle neighbor scooted over: “Great looking...
View ArticlePay it Forward: What It Means to be a Fortune 100 Best Company to Work For
Last week, after Fortune magazine announced that Hyland Software was named a Fortune 100 Best Company to Work For 2014, I asked some fellow colleagues what that meant to them, personally. I expected...
View ArticleSomething’s different about us…yet still the same
Our company was founded, more than 20 years ago now, with a single, simple mission: to help a small bank in Necedah, Wisconsin, achieve its full potential. In close collaboration with this one...
View ArticlePremium Subscription: anywhere (like a coffee shop)
Last week I was working from a coffee shop in my neighborhood when I heard, “Sarah!” Looking up, I was surprised to see Rick Kirk, our director of operations, along with CFO Chris Hyland. Of all the...
View ArticlePremium Subscription: anytime access to what you need to know, now
I’ve been thinking lately about long weekends. Mostly how they have changed in the years since my husband and I moved into a fixer-upper century home here in Cleveland. Spring and summer weekends used...
View ArticleWhen storing documents on film or fiche does not make sense
While chopping garlic in the kitchen last week, I looked up in disbelief as my Bose Sound Dock caught on fire just a few feet away. Adrenaline in high gear, I threw some water on it, took it outside,...
View ArticleClik here to view.
Why everyone should spend some time as a waiter
Everyone should be a waiter—or server—at some point in their life. This thought pops up quite often; like a few months ago in Gettysburg, when I was sitting in a restaurant with my husband after an...
View ArticleClik here to view.
Fly me to the moon, (well, Vegas!); it sure doesn’t feel like training
Many of my coworkers at Hyland, creator of OnBase are counting down to the moment their feet hit the conference floor at the Venetian in Las Vegas for our annual user conference, CommunityLIVE! And...
View ArticleClik here to view.
3 ways simple tools solve complex conundrums
A few months ago, the most embarrassing thing happened on the way through the airport. I had to open my suitcase to stash some lotion from my carry-on, and as I unzipped the zipper—and the lid sprang...
View ArticleClik here to view.
2 reasons great teams do great things
This time exactly a year ago, I was plotting out my Thanksgiving menu, so it was roughly two weeks before the big day and I was psyched. It was our third time hosting, and by then had I had worked out...
View ArticleClik here to view.
Understanding Your Processes: It’s How We Make the Complex Enjoyable
An unsettling thing happened to me on the way to vacation. The night before I left, I received a letter from the Bureau of Motor Vehicles stating I was randomly selected to show proof of insurance for...
View ArticleClik here to view.
The Global Services Winning Playbook: It’s All About Observing, Adapting and...
If you know me, you know I’m a Clemson fan. No, not a fan; a Clemson addict. This often leads to some rather heated discussions around football at lunch. Like, does an undefeated Ohio State team belong...
View ArticleClik here to view.
3 simple ways to unbury your business (and yourself!)
“Take your jackets off, you’re not going to need them!” said the emcee of the Groundhog Club as he stood with the popular and prominent Punxsutawney Phil this past Groundhog Day. One of the most...
View ArticleClik here to view.
Top 10 tales of microfilm misery
Sometimes it takes the ability to step back from a problem in order to see a simple solution. Especially when the cause of the problem is quiet, often tucked away in the basement or back room, and...
View ArticleClik here to view.
Follow the true leader: a blueprint for success
How do you know if you are following the right leader? I’ve been thinking a lot about this lately. As we approach Independence Day in the U.S., and are nearly in the final leg of a dramatic campaign...
View ArticleClik here to view.
3Ws: A winning paperless strategy
Finding ourselves drifting through August here in the States, there’s a definitive undercurrent of planning that happens as we all try to enjoy a little more summer. For parents, it means grabbing the...
View ArticleClik here to view.
It’s not a dream: 4 very real reasons why now is the time for transformative...
I can’t believe it happened again, after so many years. I was walking down the corridor, along with a crowd of others moving in the same direction, when I realized my last final exam was going to take...
View Article
